LEGAL
Privacy Policy
Last Updated: May 2, 2026 Leslie Hears Me ("we," "our," or "us") operates the Leslie mobile application and the lesliehearsme.com website. This Privacy Policy explains how we collect, use, and protect your information when you use our app and website. Information We Collect
Speech and Audio Data
The Leslie app processes your speech using speech recognition technology. Depending on your settings, speech recognition may be processed locally on your device using the on-device Whisper model, or through OpenAI's cloud-based Whisper API for enhanced accuracy. When using the on-device option, no audio data leaves your device. When using the cloud-based option, your audio is sent to OpenAI's servers for processing. We do not independently store, record, or retain any audio recordings of your voice. Personal Information
When you contact us through our website, we collect the information you voluntarily provide, including your name, email address, organization, and message content. This information is used solely to respond to your inquiry. Device Information
We may collect basic device information such as device type, operating system version, and app version for the purpose of troubleshooting and improving the app experience. This data is collected anonymously and cannot be used to identify you personally. Location Data
If you grant location permission, the app uses your location solely to provide weather information. Your location data is not stored on our servers and is only used in real-time to fetch weather data from third-party weather services. Contact Information
If you grant contacts permission, the app accesses your device contacts locally to enable the voice-activated calling feature. Your contact data is never uploaded to our servers or shared with any third party. How We Use Your Information
We use the information we collect to:
Provide and improve the Leslie app's speech recognition and communication features.Respond to your inquiries and support requests submitted through our website.Provide weather information based on your location.Enable voice-activated phone calling through your device contacts.Improve app performance and fix technical issues. On-Device and Cloud Processing
Leslie offers two speech recognition options to best serve your needs. The default option processes speech entirely on your device using the Whisper speech recognition model, meaning your spoken words are never sent to external servers and your conversations remain fully private. If you choose the enhanced cloud-based option, your audio is sent to OpenAI's Whisper API for processing, which may provide improved accuracy for some users. OpenAI's use of this data is governed by their privacy policy. You can choose your preferred option in the app's Settings. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances: With your explicit consent.To comply with legal obligations or respond to lawful requests from public authorities.To protect the rights, property, or safety of Leslie Hears Me, our users, or the public.Third-Party Services
The Leslie app may interact with the following third-party services: Weather Services: We use the Open-Meteo API to provide weather information. Only your approximate location coordinates are sent to retrieve weather data. No personal information is shared.Google Text-to-Speech: The app uses your device's built-in text-to-speech engine to speak text aloud. This processing occurs on your device.OpenAI Whisper API: If you select the cloud-based speech recognition option in Settings, your audio is sent to OpenAI's servers for processing. No personal identifying information is included with these requests. OpenAI's privacy policy governs their handling of this data. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Since most data processing occurs on your device, the risk of data breach is significantly minimized. Children's Privacy
The Leslie app is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it. Your Rights
Depending on your location, you may have the following rights regarding your personal data: The right to access the personal information we hold about you.The right to request correction of inaccurate personal information.The right to request deletion of your personal information.The right to withdraw consent for data processing.The right to data portability. To exercise any of these rights, please contact us at the email address provided below. Data Retention
Contact form submissions are retained only as long as necessary to respond to your inquiry and for reasonable record-keeping purposes. Since speech and audio data processed on-device is never transmitted to our servers, we have no server-side data to retain for those users. For users of the cloud-based option, OpenAI's data retention policies apply to audio processed through their API. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Leslie Hears MeWebsite: lesliehearsme.comEmail: [email protected]Terms of Service
Last Updated: May 2, 2026 Welcome to Leslie Hears Me. Please read these Terms of Service ("Terms") carefully before using the Leslie mobile application ("App") or the lesliehearsme.com website ("Website"), operated by Leslie Hears Me ("we," "our," or "us"). By downloading, installing, or using the App, or by accessing the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services. 1. Description of Service
Leslie is an augmentative and alternative communication (AAC) mobile application designed to assist individuals with speech and physical impairments. The App provides features including speech recognition, text-to-speech, voice-activated phone calling, phrase building, real-time translation, and voice commands. The App is designed for use on Android devices. 2. Eligibility
You must be at least 13 years of age to use the App. If you are under 18, you must have the consent of a parent or legal guardian. By using the App, you represent and warrant that you meet these eligibility requirements. 3. User Accounts and Subscriptions
Leslie Forever Plan: The Leslie app offers a one-time purchase plan ("Leslie Forever") for $275.00, which provides lifetime access to all app features.Free Trial: New users may be eligible for a 14-day free trial period to evaluate the App before purchasing.Refund Policy: Due to the digital nature of the product, all sales are final. However, if you experience technical issues that prevent you from using the App, please contact us and we will work to resolve the issue or discuss options. 4. Acceptable Use
You agree to use the App and Website only for lawful purposes and in accordance with these Terms. You agree not to: Use the App for any illegal or unauthorized purpose.Attempt to reverse engineer, decompile, or disassemble the App.Distribute, modify, or create derivative works based on the App.Use the App to harass, abuse, or harm another person.Interfere with or disrupt the App's functionality or servers.Use automated means to access the App or collect data from it.Impersonate any person or entity while using the App. 5. Intellectual Property
The App, including its design, code, features, content, and branding, is the intellectual property of Leslie Hears Me and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes in accordance with these Terms. 6. Speech Recognition and Communication
The Leslie app uses speech recognition technology, which may be processed on-device or through a cloud-based service depending on your settings. While we strive for accuracy, we cannot guarantee that speech recognition will be 100% accurate in all situations. Factors such as background noise, speech clarity, microphone quality, and accent may affect recognition accuracy. The App is intended to assist with communication and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Users should not rely solely on the App for emergency communications. 7. Phone Calling Feature
The App's voice-activated calling feature uses your device's native phone capabilities. Standard carrier charges may apply for phone calls made through the App. We are not responsible for any charges incurred through your mobile carrier. 8. Third-Party Services
The App may integrate with third-party services including weather APIs, text-to-speech engines, and speech recognition APIs. We are not responsible for the availability, accuracy, or content provided by these third-party services. Your use of third-party services is subject to their respective terms and privacy policies. 9. Disclaimer of Warranties
THE APP AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THE ACCURACY OR RELIABILITY OF ANY INFORMATION PROVIDED THROUGH THE APP, INCLUDING WEATHER DATA, SPEECH RECOGNITION RESULTS, OR TRANSLATED TEXT. 10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LESLIE HEARS ME SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE APP OR WEBSITE. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE APP EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE MONTHS PRECEDING THE CLAIM. 11. Indemnification
You agree to indemnify, defend, and hold harmless Leslie Hears Me and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with your use of the App or violation of these Terms. 12. Modifications to the App and Terms
We reserve the right to modify, suspend, or discontinue any aspect of the App at any time without notice. We also reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the App after any changes constitutes your acceptance of the revised Terms. 13. Termination
We may terminate or suspend your access to the App at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the App will immediately cease. 14 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in St. Charles County, Missouri. 15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect.16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Leslie Hears Me regarding your use of the App and Website, and supersede any prior agreements between you and us. 17. Contact Us
If you have any questions about these Terms of Service, please contact us at: Leslie Hears MeWebsite: lesliehearsme.comEmail: [email protected]Accessibility Statement
Last Updated: May 2, 2026 Leslie Hears Me is committed to ensuring digital accessibility for people of all abilities. We believe that technology should empower everyone to communicate effectively, and accessibility is at the heart of everything we build. Our Commitment
Leslie was created specifically for individuals with speech and physical impairments. Accessibility is not an afterthought for us — it is our mission. We are committed to providing an app and website that are usable by the widest possible audience, regardless of ability or disability. App Accessibility Features
The Leslie app has been designed with the following accessibility features: Voice-First Design: The entire app can be controlled through voice commands, allowing hands-free operation for users with physical impairments. Simply say "Hey Leslie" followed by a command to navigate, make calls, check the weather, and more. Large Touch Targets: All buttons and interactive elements are designed with large touch targets (minimum 60dp) to accommodate users with limited fine motor control. High Contrast Display: The app uses high-contrast color combinations to ensure text and interface elements are easily visible. Each page features distinct color-coded headers for easy identification. Adjustable Speech Speed: Users can adjust the text-to-speech speed faster or slower to match their listening preference and comprehension needs. Adjustable Pause Duration: The speech recognition pause duration can be customized from 0.5 seconds to 7 seconds, accommodating users who need more time to form their words. Flexible Speech Recognition: Speech recognition can be processed locally on the device for maximum privacy, or through the cloud for enhanced accuracy, based on user preference. Both options are available in the app's Settings. Phrase Builder: Pre-built phrases can be organized and quickly accessed for common communication needs, reducing the need to speak every word. Multiple Input Methods: Users can communicate through voice, typing, or pre-built phrases, ensuring there is always an accessible input method available. Screen Reader Compatibility: The app includes content descriptions on interactive elements to support Android's TalkBack screen reader. Bluetooth Microphone Support: The app supports external Bluetooth microphones, allowing users to use boom microphones or other assistive listening devices for improved speech recognition accuracy. Website Accessibility
Our website at lesliehearsme.com strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. We have implemented the following measures: Semantic HTML structure with proper heading hierarchy.Alternative text for meaningful images.Sufficient color contrast ratios for text and interactive elements.Keyboard navigable interface.Responsive design that works across devices of all sizes.Clear and consistent navigation throughout the site. Known Limitations
While we strive for comprehensive accessibility, we acknowledge the following limitations: Speech recognition accuracy may vary depending on the severity of speech impairment, background noise levels, and microphone quality. We continuously work to improve recognition accuracy for diverse speech patterns.Some third-party content or features integrated into our app or website may not fully meet accessibility standards.The weather information feature requires an internet connection and location permissions. Feedback and Contact
We welcome your feedback on the accessibility of Leslie Hears Me. If you encounter any accessibility barriers or have suggestions for improvement, please contact us: Email: [email protected]Website: lesliehearsme.com/contact-us We aim to respond to accessibility feedback within 2 business days and to resolve accessibility issues as quickly as possible. Ongoing Efforts
We are committed to continuously improving the accessibility of the Leslie app and our website. Our ongoing efforts include: Regular accessibility testing with users who have speech and physical impairments.Incorporating user feedback into design and development decisions.Staying current with accessibility best practices and guidelines.Training our team on accessibility standards and inclusive design principles.Working with speech-language pathologists and accessibility consultants to improve the app experience. Assistive Technology Compatibility
The Leslie app has been tested with the following assistive technologies: Android TalkBack screen reader.Samsung One UI accessibility features.External Bluetooth microphones (CONVERSA/Poly boom microphone recommended).Samsung Galaxy devices including phones and tablets. This accessibility statement was last reviewed and updated on May 2, 2026.Ready to Be Heard?
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